Avaya IP Office

A Complete Midmarket Solution

A powerful collaboration solution for midsize companies offering increased scale, flexible deployment options, simplified management, and support for enterprise branch offices.   Easy to use. Easy to manage. Exceptional value

Communications Plus’ Certifications:

  • Avaya Midmarket Unified Communications Expert
  • Avaya ACIS – IP Office Implementation Certified
  • Avaya ACSS – IP Office Support Certified

 

These certifications demonstrate a superior level of dedication and expertise regarding knowledge, service and support of the full Avaya product line. It is our ability to optimize the technological features of these first-rate Avaya products and integrate them into your business practices that sets Communications Plus apart.

 

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Avaya is the Canadian Market leader in Telephony Systems, SME Telephony, Contact Centre Solutions, and Unified Messaging.

Avaya IP Office provides a Richer Mobile Experience with One-X Mobile including: conference controls, instant messaging/presence, wi-fi – 3G/4G connectivity, visual voice mail, callback feature, follow-a-user, and geo-presence, and many integration points with other popular software packages.

Avaya IP Office Contact Centre offers a full-size contact centre solution for the midmarket, including voice, email, and web chat to your contact center. It is purpose-built for businesses with five to 100 agents.

IP Office also allows existing Nortel customers to protect a large portion of their original investment, while still migrating to the latest supported technology.

 

 

Avaya Scopia

Video Conferencing anywhere and ideal for the Midmarket

 

We offer a complete range of advanced HD video conferencing room systems. Avaya Scopia Desktop and Mobile Applications provide a richer user experience and allow users to join any meeting easily from their desktop or mobile device.

Enable anyone—inside or outside your organization—to join your virtual meeting room with freely distributed Scopia® Desktop and Mobile Applications. Using any device, from any location, moderate or participate in a meeting, share content, discuss, and make decisions.

Connect with customers and colleagues with a single click. These Intuitive apps are easy to install and use, so people can start collaborating immediately.

Communications Plus’ Certifications:

  • APDS – Avaya Scopia Video Solution Design Certified
  • ASPS – Avaya Scopia Video Endpoints Support Certified

These certifications demonstrate a superior level of dedication and expertise regarding knowledge, service and support of the full Avaya product line. It is our ability to optimize the technological features of these first-rate Avaya products and integrate them into your business practices that sets Communications Plus apart.

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SERVICE LEVEL PLANS FOR ANY SYSTEM

More than just a service provider, we are partners in your business, helping you work more efficiently and effectively by providing seamless voice communication. We’re there when and how you need us with reliable, responsive and friendly support and service, including:

  • Guaranteed Service Response Times
  • Advanced Hardware Replacements
  • System Data Backup
  • Extended Warranty
  • Avaya IP Office Support Services Co-Delivery Partner
  • Cisco SMARTnet